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How We Helped a New Truck Customization and 4X4 Dealer Generate 1,275 Website Clicks, 234 Phone Calls & 279 Direction Clicks From Google My Business SEO Optimization in 5 Months

Google Maps Activity

Timeframe
Jan 1, 2025 - Jun 12, 2025
1,275

Total Website Click

From Google My Business Maps Profile
234

Total Phone Calls

From Google My Business Maps Profile
279

Total Direction Clicks

From Google My Business Maps Profile

Client Overview

Custom Truck Concepts - A premier truck customization shop in Forrest County, Mississippi specializing in selling Pre-Owned Custom 4x4 Vehicles and offering 4×4 upgrades, lift kits, custom lighting, and commercial fleet modifications. After building their website and dominating organic search rankings, Fuel Results optimized their Google My Business presence to capture local intent and drive immediate customer actions.

The Challenge

(January 2025)
While Custom Truck Concepts had achieved impressive organic search rankings, they needed to maximize their local visibility:

Unoptimized GMB Profile: Basic listing with minimal information and no strategic optimization

Missing Local Traffic: Not capturing “near me” searches despite strong organic presence

Limited Customer Engagement: No systematic approach to driving calls and visits

Competitive Local Market: Other shops appearing prominently in Google Maps

No Performance Tracking: Unable to measure local search impact on business

Untapped Demand: Missing thousands of monthly searches for truck modifications

The Solution

(January 1 - June 12, 2025)
Fuel Results implemented a comprehensive Google My Business optimization strategy:
Profile Optimization

Complete business information with all service categories

Added 50+ high-quality photos of completed truck builds

Created service-specific descriptions for all offerings

Implemented strategic keyword placement in business description

Visual Content Strategy

Weekly photo updates showcasing latest projects

Before/after transformation galleries

360-degree shop tour implementation

Video posts featuring custom builds

Review Generation Campaign

Systematic review request process for completed projects

Response strategy for all customer feedback

Highlighted 5-star reviews featuring specific services

Built social proof through customer testimonials

Local SEO Integration

Aligned GMB categories with website SEO strategy

Created location-specific landing pages

Implemented local schema markup

Built consistent NAP citations across directories

The Results 

(January 1 - June 12, 2025)

Total Customer Actions: 1,788

Website Traffic Performance
Total Website Clicks

1,275

Peak Performance

30 clicks in a single day

Consistent Growth

Steady traffic throughout the period

Average

8.5 website visits per day

Phone Call Generation
Total Phone Calls

234

Peak Activity

10 calls in a single day

Call Pattern

Strongest Tuesday-Thursday

Average

1.6 calls per day directly from GMB

Direction Requests
Total Direction Clicks

279

Peak Navigation

15 direction requests in one day

Weekend Strength

Higher activity on Saturdays

Average

1.9 direction requests per day

Key Performance Achievements
Total Customer Actions

1,788 in 162 days

Daily Average

11 customer actions per day

Conversion Mix

71% website visits, 13% calls, 16% directions

Peak Month

March 2025 with highest engagement

Strategic Insights

Insights

What Drove GMB Success:

Complete Profile Optimization: Filling every possible field and category maximized visibility for relevant searches

Visual-First Approach: Regular photo updates of custom builds created engagement and showcased expertise

Review Momentum: Building from 12 to 47 reviews with 4.8-star average built trust and social proof

Visual Content Strategy: Before/after galleries and build showcases built trust and demonstrated expertise

Customer Journey Analysis

Research Phase
1,275 website clicks show customers researching services
Consideration Phase
234 phone calls indicate serious buying intent
Decision Phase
279 direction requests represent ready-to-buy customers
Conversion Path
GMB → Website → Call/Visit → Purchase

The Bottom Line

Custom Truck Concepts’ Google My Business optimization delivered 1,788 high-intent customer actions in just 5 months. By treating GMB as a critical marketing channel rather than just a directory listing, they generated consistent daily traffic, calls, and visits. The combination of 1,275 website clicks, 234 phone calls, and 279 direction requests represents hundreds of thousands in potential revenue from local search alone.

Let’s build a lead machine that works while you work.Contact Fuel Results to discover how we can create your custom lead generation machine.
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You only pay when we perform. If we don’t deliver results, we don’t bill.
Results or We Work for Free
No vague metrics—we’re talking real leads, booked calls, and measurable revenue.
No Lock-In Contracts
Stay because it’s working, not because you're stuck.
Complete Transparency
You’ll always know what we’re doing, why we’re doing it, and how it’s performing.

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